By Maggie and Ric Hilton
Friday, March 30, 2012
LETTERS From Maggie and Ric Hilton, Enchanted Manor, Niton: Jackie Terry’s comments (CP, letters, 23-03-12), regarding our hotel are totally unjustified and uncalled for.When we bought the former Windcliffe Manor over five years ago, it was very run down and nearly derelict. We have spent a vast amount of money and time refurbishing it, and sympathetically restored it to its former glory.We have built up a very successful business with an excellent reputation and have won many national awards and achieved a five-star status in the first year. If we had not taken it over, no doubt it would have become a complete eyesore, the same as a lot of other hotels on the Island. Then she would have had something to complain about.Our guests are affluent couples who spend a lot of money in the village and on the Island, which obviously helps the economy and it is very disheartening to read such flippant comments, from people who have no idea what we have created. We also regularly support local charities, and even today we have offered to help raise funds for Niton pre-school to repair the building, so I don’t think we are such bad people trying to destroy our lovely village.Regarding her rude comment about our signs, although she is entitled to her own opinion she obviously has no taste or appreciation of fine artwork. At the moment we are renewing our signs to keep up our high standards, so we will be interested to see what she has to say about them. Perhaps next time she will have the courtesy to come and see us personally instead of writing derogatory letters and trying to ruin our reputation. We have worked so hard over the years to create something very special, which is now promoted all over the world in a positive way and we will continue to do so as, apart from a few bigoted people like her, we have been given so much support and kindness. We are also very proud to have received many wonderful accolades from guests who have stayed with us, which makes it all worthwhile.
Friday, May 17, 2013
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